Privacy notice
This notice explains how BlackIron Solutions collects and uses personal information when you visit blackiron.solutions or contact us.
1. What we collect
We collect only what we need to respond and operate the site.
- Contact details you provide (name, email address, message content)
- Basic technical data (IP address, device/browser information, approximate location derived from IP)
- Usage data (pages visited, timestamps, referring pages) via analytics/cookies where enabled
2. How we use information
We use information for legitimate business purposes.
- Respond to enquiries and provide requested information
- Operate, maintain, and improve the website and security
- Manage business relationship discussions (e.g., proposals, statements of work)
- Comply with legal obligations where applicable
3. Legal bases
We process personal information based on consent (where applicable), legitimate interests, and contractual necessity. Requirements may vary by jurisdiction (including South Africa).
4. Sharing and disclosure
We do not sell personal information.
- Service providers that help us operate the site and communications (e.g., email hosting, analytics) under appropriate safeguards
- Professional advisers (e.g., legal/accounting) where necessary
- Authorities where required by law or to protect rights and security
5. International transfers
If service providers process data outside your country, we take steps to ensure appropriate safeguards are in place (such as contractual protections and access controls).
6. Retention
We keep information only as long as needed.
- Enquiries: retained for a reasonable period to manage follow-ups and maintain business records
- Security logs: retained for a limited period for detection and investigation
- Contractual records: retained as required by law and standard business practice
7. Your rights
Depending on your jurisdiction, you may have rights such as:
- Access to personal information we hold about you
- Correction of inaccurate or incomplete information
- Deletion or restriction in certain circumstances
- Objection to processing based on legitimate interests
- Data portability where applicable
- Withdrawal of consent where processing is based on consent
To exercise rights, email hello@blackiron.solutions.
8. Security
We use reasonable technical and organisational measures to protect information, including access controls, encryption in transit where supported, and operational monitoring. No method of transmission or storage is 100% secure.
9. Children’s privacy
This site is not intended for children and we do not knowingly collect personal information from children.
10. Updates to this notice
We may update this notice from time to time. We will post changes on this page and update the effective date above.
We may use cookies or similar technologies to understand site usage and improve performance. You can control cookies through your browser settings. If you add a cookie banner later, link to its settings here.
For client work, we follow contract terms and agreed controls. Default stance: no training on client data by default (opt-in only), and client-hosted deployment preferred.
Email hello@blackiron.solutions with “Privacy” in the subject.
This page is provided for general informational purposes and does not constitute legal advice.